Welcome To Divine Sunnix
At Divine Sunnix Hair Empire, we are committed to maintaining the trust and confidence of our customers. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our automated “online sales machine,” or purchase our luxury hair products.
To provide a seamless shopping experience and ensure “what you see is what you get” accuracy, we collect:
Identity Data: Your name and account username.
Contact Data: Billing address, delivery address, email address, and phone numbers.
Financial Data: Payment details used during checkout (processed via secure third-party gateways).
Technical Data: IP address, login data, browser type, and tracking information from tools like Facebook Pixel to improve our targeted advertising.
Engagement Data: Information from your interactions with our AI Chatbot and WhatsApp community.
We use your information to power our automated business processes, including:
Order Fulfillment: Processing your orders for factory wigs, bundles, and accessories.
Delivery: Ensuring swift delivery nationwide (Nigeria) and to any country worldwide.
Automated Marketing: Sending “Abandoned Cart” recovery emails and personalized hair recommendations.
Customer Support: Responding to your inquiries via our integrated WhatsApp link or AI support tools.
Business Growth: Analyzing traffic to expand our reach and reach more potential customers globally.
We do not sell your data. We only share information with essential service providers to fulfill our promise of professional service:
Logistics Partners: Shipping companies required to deliver your hair products.
Payment Processors: Secure gateways that handle your bank transfers and card payments.
Web Maintenance: Our technical team (NMD Studiox) who manage the backend updates and security configurations.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your data is limited to those employees and partners who have a business “need to know.”
Our website uses cookies to keep track of your shopping cart contents and to remember you when you return to the site. You can set your browser to refuse all or some browser cookies, but this may cause parts of the website to function incorrectly.
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, or erasure of your data via your Customer Dashboard.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Brand Owner: Precious
Email: divinesunnixhairempire@gmail.com
Phone: 08039461539 | 09164335002
Physical Address: Ebonyi Plaza Shop F09/E57 or Abia Plaza Shop A54, Lagos Trade Fair Market, Nigeria.
