Welcome to Divine Sunnix Hair Empire — What You See Is What You Get ✨

Welcome To Divine Sunnix

Privacy Policy

Divine Sunnix Hair Empire

Your Trust,
Our Responsibility

At Divine Sunnix Hair Empire, we are committed to maintaining the trust and confidence of our customers. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our automated “online sales machine,” or purchase our luxury hair products.

Information We Collect

To provide a seamless shopping experience and ensure “what you see is what you get” accuracy, we collect:

  • Identity Data: Your name and account username.
  • Contact Data: Billing address, delivery address, email address, and phone numbers.
  • Financial Data: Payment details used during checkout (processed via secure third-party gateways).
  • Technical Data: IP address, login data, browser type, and tracking information from tools like Facebook Pixel to improve our targeted advertising.
  • Engagement Data: Information from your interactions with our AI Chatbot and WhatsApp community.

How We Use Your Information

We use your information to power our automated business processes, including:

  • Order Fulfillment: Processing your orders for factory wigs, bundles, and accessories.
  • Delivery: Ensuring swift delivery nationwide (Nigeria) and to any country worldwide.
  • Automated Marketing: Sending “Abandoned Cart” recovery emails and personalized hair recommendations.
  • Customer Support: Responding to your inquiries via our integrated WhatsApp link or AI support tools.
  • Business Growth: Analyzing traffic to expand our reach and reach more potential customers globally.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your data is limited to those employees and partners who have a business “need to know.”

Payment Security

Payments on our website are processed through trusted providers such as Paystack & regular bank transfer. We do not store your full card information on our website.

Sharing of Information

We do not sell your data. We only share information with essential service providers to fulfill our promise of professional service:

  • Logistics Partners: Shipping companies required to deliver your hair products.
  • Payment Processors: Secure gateways that handle your bank transfers and card payments.
  • Web Maintenance: Our technical team (NMD Studiox) who manage the backend updates and security configurations.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, or erasure of your data via your Customer Dashboard.

Privacy With Clarity

Luxury shopping should feel safe. We only collect what is necessary to serve you properly and keep your order experience smooth.

Collected Carefully

We request only the details needed to process orders and support customers.

Handled Securely

Payment data is processed through trusted systems designed for secure transactions.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Brand Owner: Precious
  • Email: divinesunnixhairempire@gmail.com
  • Phone: 08039461539 | 09164335002
  • Physical Address: Ebonyi Plaza Shop F09/E57 or Abia Plaza Shop A54, Lagos Trade Fair Market, Nigeria.

Brand Promise

The same honesty we promise in our products also applies to how we handle your information.