We want every customer to shop with confidence while keeping our return process clean, fair, and practical.
The maximum return period is 48 hours (2 days) from the time the order is delivered. Customers should inspect their order immediately after receiving it.
Sometimes the buyer is not the direct receiver of the order. This policy provides a short but practical window for inspection while preserving hygiene and product quality standards.
For hygiene, handling, and product integrity reasons, returns will not be accepted after the 48-hour period has passed.
Hair products require proper handling and quick inspection. Our 48-hour return window helps us keep things fair for both the customer and the brand.
Customers must request a return within 48 hours of confirmed delivery.
Customers can begin their return process by going to our Contact Page and filling in the form and immediately we will contact you, or you can send us a direct message on WhatsApp
Returned items must be unused, in original condition, and properly packaged.
Once your order arrives, check it quickly so any eligible issue can be reported within the return period.
